SocialMap Support
We're here to help with any question, technical issue, or request related to the SocialMap app.
Contact us
Email our support address and a real person will read it and get back to you.
Support email
support@socialmaphq.comWe aim to respond as soon as possible.
Common topics
The things people reach out to us about most.
Sign-up & verification code
Didn't get your verification code by SMS, or can't sign in? Check your signal and phone number — and if you're still stuck, email us.
Profile & photo
Trouble updating your name, photo, or profile details — we're happy to help sort it out.
Creating & joining activities
How to open an activity on the map, ask to join someone else's, and manage who's coming.
Chat & notifications
Group-chat messages not arriving, or notifications not showing? Here's how to turn them back on.
Reporting users or activities
Ran into content or behavior that's out of place? Report it right from the app and we'll review it.
Blocking users
You can block a user so they can't contact you or see your activities.
Account deletion
You can delete your account and your data at any time, right inside the app.
Privacy & safety
How we protect your information and what you can control — in privacy and in safety.
Safety & emergencies
SocialMap is not an emergency service.
If there is an immediate danger, contact your local emergency services.
Account deletion
You can delete your account from the profile settings inside the app.
Policies & documents
Everything worth knowing about privacy, use, and safety in the app.